The name “ResponseTECH” represents more than just a name – it is our company culture. We can proclaim that we are truly a great company not just because we think so, but because this is constantly what we hear from our customers. We believe that the only true way to succeed in business is to provide excellent services and top quality products at reasonable prices, and to ALWAYS be there for our customers when needed - with no excuses!
Responsiveness and dedication to our customers combined with the latest quality technology is part of the DNA of our company. It is sewn into the fabric and fibers of our organization as well as into every employee. Excellence is our commitment that unites all of us who work at ResponseTECH to strive for the very best in everything that we do. Every employee will always put their passion, pride and enthusiasm into making this happen. Our aim is to be the best. Everyone in the company has the goal of delivering first-class service. Our attention to detail and professionalism are just some of the strengths that we draw on to provide quality security solutions with added value.
Our growth has been dependent on building deep, long-lasting client relationships. They hold the key to our company's success and are at the heart of everything we do. With over 10 years in business and average customer retention of 99% we feel that our philosophy, culture and core values have paid off.
In addition to outstanding customer service, employee retention, and honest business practices, we also put an emphasis on citizenship, reflecting the importance of giving back to the community. From the very beginning of our company we felt that part of what we do should benefit the community. We’ve stayed true to this cause the entire time quietly donating our services to local non-profit organizations. Our hope is that others do the same.
We invite you to give us the opportunity to show you that ResponseTECH is more than just a name.
ResponseTECH is incorporated in the State of Maryland and is licensed, bonded, and insured, with its primary location in Rockville, Maryland.
Maryland State Alarm License: 107-1318 - Virginia DCJS Licence: 11-5498